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Sales
Agree what a yes and a no look like before you pitch
Most sales calls open by drawing out what the buyer wants, then slide straight into the pitch, so the call ends with a feeling rather than a verdict. Hormoziβs fix belongs in the first five minutes: agree the shape of the ending before any content, what youβll cover, what a yes would mean and what a no would mean. A prospect who never agreed to decide usually wonβt.